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Housing Navigator

You are here: Home / About HAWC / Careers / Housing Navigator

HEALING ABUSE WORKING FOR CHANGE

Housing Navigator

Job Description

July 26, 2022

Healing Abuse Working for Change, Inc., creates social change by taking action against
personal and societal patterns of violence and oppression. Since 1978, HAWC has provided free
services and support to victims of domestic abuse on Massachusetts’ North Shore to help them
make informed, independent decisions about their futures. More information is available at
www.hawcdv.org.

General Description

This full time, 40 hour/week position is responsible for developing and distributing homelessness
prevention and affordable housing information and resources to HAWC clients. The Housing
Navigator will host workshops, both virtually and in person, for survivors on a variety of housing
benefits such as Section 8, RAFT, etc. They will collaborate with HAWC staff to support
individual clients in developing a housing stabilization plan.
This is a salaried position in the range of $46,000-$50,000 with considerations given to bilingual
language skills ($1,500 annually) and experience. This position is hybrid with some remote and
in office work required. This position is supervised by HAWC’s Director of Programs and
Community Partnerships. The work schedule will be flexible with a requirement to attend all
required staff meetings and host housing clinics at a variety of times including some evenings
and weekends. A $500 bonus is available after three months of employment in good standing
and a second bonus of $500 available after six months of employment in good standing.

Summary of Benefits

● 3 weeks of vacation per year during first year; increases at year 5, carryover of 2 weeks
● 13 Holidays off per year
● 13 Sick days per year
● 5 Personal days per year
● 70% Health Insurance paid by HAWC
● 70% Dental Insurance paid by HAWC
● 70% Paid Family & Medical Leave paid by HAWC
● 100% Short & Long Term Disability paid by HAWC
● 100% Employee Assistance Plan paid by HAWC
● 100% paid Life Insurance (1x annual salary up to $50,000)
● Health Reimbursement Account (HAWC pays first 50% of deductible)
● Flexible Spending Account
● 401K plan

Preferred Characteristics

● Bilingual in Spanish & English/Bicultural Preferred
● In-depth knowledge of housing resources and affordable housing programs, requirements
and regulations
● Familiarity with North Shore community agencies and resources, particularly those
related to housing and homelessness
● Strong organizational and administrative skills with attention to detail
● Computer proficiency
● Proven interpersonal and communication skills (both verbal and written)
● Commitment to promoting cultural humility and social justice values
● Ability to work independently and as part of a team
● Motivated and resourceful
● Complete HAWC’s 25 hour pre-service training for new staff and volunteers
● Able to flex hours to meet position responsibilities

Position Requirements & Responsibilities

● Remains current with information about available housing resources and support options
for clients throughout the HAWC service area
● Develops and maintains relationships with transitional housing programs, housing
authorities, landlords, and other housing resources.
● Develops and maintains a comprehensive housing resource directory
● Designs and conducts workshops for HAWC clients regarding housing resources and how
to apply for various housing benefits.
● Designs and conducts training for HAWC staff regarding housing resources
● Assists program participants with accessing housing stabilization and homelessness
prevention funds as available/necessary
● Maintains current and accurate records of services, updating database information,
preparing periodic reports as required. Collects and reports program data, including but
not limited to, data required for HAWC database and funders
● Provides outreach and education to community partners on housing options for survivors
of domestic violence
● Represents the agency at meetings with community collaborators and at other events as
needed
● Works as a team player with other program and agency staff
● Participates in coverage of HAWC’s 24/7 emergency hotline and back up
● Attends regular supervision, staff meetings and trainings
● Other related duties as assigned by supervisor and agency
● Ensure that all activities, supports and programs through HAWC are conducted in a
manner that is sensitive to and shows respect for the cultural and ethnic diversity for all
HAWC participants
● Ability to work in the office and remotely in compliance with Remote Work Policy, as
public health requires

HAWC is an Equal Opportunity Employer. HAWC does not discriminate on the basis of race, color, national origin, religion, gender or gender identity, familial status, disability, ancestry, age, marital status, public assistance status or genetic information. Survivors, people who are bilingual/bicultural, persons of color, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply.

Please email cover letter and resume to Sara Stanley at Saras@hawcdv.org with “Housing Navigator” in the subject line or mail to:

HAWC

Attn: Sara Stanley

27 Congress St. Ste. 204

Salem, MA 01970

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HAWC Locations

HAWC serves 23 cities on Massachusetts’ North Shore from the five central locations listed below.

  • Salem, MA 978-744-8552
  • Gloucester, MA 978-283-8642
  • Lynn, MA 781-592-9900
  • North Shore Medical Center 978-354-4383
  • For 24-hour support, call our hotline at: 1-800-547-1649
  • Para apoyo llama nuestra linea de 24 horas a 1-800-547-1649.

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