Internship – Program Evaluation Intern

Program Evaluation Internship

Internship Job Description

March 1, 2024

Description of Internship:

HAWC provides a variety of services to individuals and families across the North Shore of MA who have experienced partner abuse. To better understand our impact and areas for potential outreach and growth, we are seeking an intern to assist in development and implementation of agency logic models, performance measurement and data collection. This internship requires a knowledge of client services performed by HAWC and utilizing this information, in collaboration with HAWC staff, to develop plans, reach out to clients for data collection,complete data entry, and assist in retrieval and analysis of data collected. 


This internship is generally a good fit for someone working toward a undergraduate or graduate degree in macro social work, statistics or related major seeking general experience in working in the nonprofit sector doing program analysis. 


  • Work with HAWC leadership staff on specific projects related to the agency logic model, data collection and data analysis
  • Work collaboratively with HAWC’s Development department and grant writer to identify useful program measurements for use in fundraising and grant procurement/reporting purposes
  • Work collaboratively with HAWC leadership to run reports and analyze collected data using the agency database, EmpowerDB
  • Research program assessment tools and strategies available that may be beneficial for HAWC to consider for use 
  • Perform outreach calls to former clients to assess client stability, additional needs and outcomes, recording this information in the database and/or making referrals back to HAWC services if necessary
  • Collaborate with direct service team members to ensure appropriate client support as indicated in client follow-up calls
  • Attend regular supervision, team meetings and all staff meetings

Preferred Skills and Qualifications: 

  • Willingness to learn and consider different perspectives
  • Strong interpersonal skills
  • Strong written and verbal communication skills 
  • Commitment to promoting equity and inclusion amongst clients, team members and community members 
  • Ability to work independently and as part of a team, utilizing effective communication and organization 
  • Ability to prioritize and efficiently schedule various work tasks using effective organization strategies
  • Use of trauma-informed communication strategies and support in contact with clients 
  • Willingness to learn agency models of work, working collaboratively with colleagues from various departments 
  • Strong competency in using internet, GSuite and computer programs, including database entry
  • Strong attention to detail and sensitivity in recording client contact notes 
  • Commitment to learning, developing and practicing effective self-care strategies to manage vicarious trauma 
  • Bicultural background and/or language skills (Spanish, Portuguese or Haitian Creole especially) are highly valued 

Required Time Commitment: 

This internship involves approximately 8 hours per week but can be flexible depending on the needs/requirements of the student. 

A thirty-hour pre-service training must be completed prior to engagement with clients. 

Supervision Available: 

The Director of Programs and Community Partnerships supervises this position with LMHC licensure. There is one hour per week of individual supervision and additional supervision as needed for their academic requirements. If necessary, supervision by a LCSW may also be available. 


This is an unpaid internship position. 


If interested, please email your resume and cover letter, including your schedule availability for the internship, to the Director of Programs and Community Partnerships, Jillian Nebesar, at